Thermann Hot Water – An Exclusive Review For Aussie Homes

When an innocent morning shower turns into an icy wake-up call, it’s time to think about your hot water system. Are you in the market for a reliable, efficient solution? Well, Thermann hot water has been making waves in Australia. But is it worth the hype?

In our exclusive Thermann hot water review, we dive headlong into what makes these systems tick, focusing on their range of gas, electric, solar, and heat pump options. We’re also going to take an even deeper look at what we think is the standout produce range from this great Australian-owned brand – their 6-Star Continuous Flow models.

Backed by real user feedback and technical insights, we’ll help you decide if Thermann is the right fit for your home.

Who makes Thermann hot water systems?

Let’s start with the basics: who makes Thermann hot water systems?

Thermann is an Aussie-owned brand, launched in 2012 and distributed exclusively through Reece. While the company is based right here, its products are manufactured by trusted global partners, including Paloma (Japan) for gas models, Dux (Australia) for electric storage tanks, and other specialised manufacturers in Germany and China for heat pumps and solar systems.

This blend of local design and international expertise ensures Thermann hot water systems are tailored for Australian conditions, from our harsh climates to varying household demands.

What sets Thermann apart?

Thermann hot water system reviews often highlight the brand’s balance of affordability, efficiency, and durability. Unlike some legacy brands like Rheem or Rinnai, Thermann is a relative newcomer but has quickly gained traction, with over half a million units installed across Australia and New Zealand.

Its guiding principle is simple – take proven hot water technologies and refine them for reliability and cost-effectiveness. From compact electric storage tanks to eco-friendly solar systems, Thermann offers something for every household, backed by solid warranties and a focus on energy efficiency.

Gas hot water systems

Thermann gas hot water system reviews frequently praise their efficiency and performance. The gas storage models, available in 135L and 170L capacities, are ideal for medium-sized households (3-5 people) and boast a 4-star energy rating. These units deliver hot water at mains pressure, ensuring a steady flow even during peak usage.

The continuous flow models, which we’ll dive into with even more detail later, are particularly popular at the moment for their on-demand heating, eliminating the risk of running out of hot water. Users appreciate the compact design and the option to choose between natural gas or LPG, making them versatile for different homes.

Electric hot water systems

Thermann electric hot water system reviews often note their suitability for space-constrained homes. The electric storage range spans 25L to 400L, with smaller units featuring a ‘V Fit’ configuration for easy installation in tight spots like under sinks.

The Smart Electric range, controllable via an app, allows users to optimise heating schedules to save on power bills, especially when paired with off-peak tariffs. However, some users report issues with longevity, with a few units showing rust or valve failures after 7-13 months, though Thermann’s responsive customer service often resolves these under warranty.

Solar & heat pump option

For eco-conscious homeowners, Thermann’s solar and heat pump systems are a serious draw. The evacuated tube solar systems, available with gas or electric boosters, harness sunlight to cut energy costs, with a 15-year warranty on tanks.

The heat pump models, like the X Hybrid 220L, achieve a Coefficient of Performance (COP) of 3.9, meaning it produces nearly four times the heat output per unit of electricity consumed. These are up to 74% more efficient than traditional electric systems, though their higher upfront cost ($3,500 – $5,600) may deter some buyers.

User feedback highlights quiet operation and significant bill savings, but performance can dip in colder climates below -5C for hybrid models – not really something we need to worry too much about here!

Spotlight: Thermann 6-star continuous flow range

No Thermann instant hot water system review would be complete without zooming in on the impressive 6-Star Continuous Flow range – a flagship offering that’s a game-changer for busy households. Available in 16L, 20L, 26L, and 32L per minute capacities, these units use Japanese-engineered technology from Chofu, ensuring durability and precision.

With a 6-star energy rating, they’re 15% more efficient than 5-star models, thanks to a heat exchanger that preheats water using exhaust gases. This means lower gas bills and a reduced carbon footprint. The optional universal controller lets you fine-tune temperatures, and a 12-year warranty provides peace of mind.

Users love the endless hot water supply, though some note the 50C preset (required by Australian and Queensland standards) can feel lukewarm in kitchens, sometimes requiring a plumber to adjust for higher temperatures if needed. For larger families or homes with multiple bathrooms, the 26L or 32L models are a top pick.

User feedback: The good and the bad

Thermann reviews from Australian consumers paint a mixed but generally positive picture. There are some complaints out there about rust, leaking valves or premature failures, but the more general consensus is that the brand offers good bang for the buck.

Thermann’s after-sales service has an even better reputation, usually offering refunds or replacements without too much of a fuss. Gas continuous flow models fare even better, with users praising their reliability and fast heating, though some report the odd noise issue with units installed near living spaces. The C7 model, part of the E-Plus range, is lauded for cutting gas bills by up to 70% due to its exhaust heat recovery.

Overall, Thermann hot water system review feedback suggests it’s a solid choice for value and performance, but quality control on some electric units could improve – although the price will probably leave you smiling anyway.

Why choose Thermann?

Thermann hot water systems stand out for their competitive pricing, with electric storage units starting at $470 and continuous flow models ranging from $1,000 to $2,400 (unit only). Their warranties: 7-10 years for electric storage, 12 years for continuous flow, and 15 years for solar – are among the best in the industry. The brand’s partnership with Reece ensures easy access to parts and service – a big plus for homeowners.

While not as well-known as Rheem or Rinnai, Thermann’s rapid growth reflects its ability to deliver reliable, efficient systems at a fair price, making it a smart choice for budget-conscious Aussies.

Is Thermann right for you?

If you’re after a no-fuss hot water system that balances cost, efficiency, and reliability, Thermann is worth considering. Gas continuous flow models suit large families needing endless hot water, while electric storage units are great for smaller homes or apartments. Solar and heat pump options appeal to those prioritising sustainability.

However, if you’re in a colder climate or need a system to last 20-plus years, you might want to make a deeper comparison with other hot water brands like Rinnai, which have a longer track record. Always consult a fully-licensed plumber to match the system to your household’s needs.

S&J Hot Water Brisbane: Your Thermann experts!

When your hot water system fails, you don’t want guesswork – you want solutions. At S&J Hot Water Brisbane, we specialise in Thermann hot water installations and system repairs, ensuring your home gets reliable, efficient hot water – fast.

Our licensed and friendly Brisbane hot water plumbers can:

• Assess your needs
• Recommend the perfect Thermann model
• And handle everything from setup to maintenance.

Don’t let a cold shower ruin your day – contact S&J Hot Water Brisbane today for expert service and a hassle-free experience.