A Full Guide To Troubleshooting Dux Hot Water Systems

When it comes to reliably hot showers and baths across Brisbane and beyond, few names are as well-regarded as Dux. With a legacy stretching back to 1915, Dux systems are reliable and innovative, with high-quality products ranging from straightforward Proflo electric units to high-efficiency Prodigy gas systems – as well as solar, heat pumps and more. They’re all designed to handle Australia’s diverse climate conditions, making them a popular choice for hot water system installation in Brisbane and elsewhere in Australia. But do you need to do some urgent Dux hot water systems troubleshooting?

Struggling with Dux hot water problems?

You’re not alone – because they are popular and trusted systems for the household water needs of the country. But like all appliances, even the best ones run into issues at some point. No matter what problem you’re dealing with, our Dux hot water system troubleshooting guide is the perfect place to start.

With nothing more than this guide, you should be able to resolve a lot of issues at home – without needing to call in the experts. Whether you have a tired old electric unit, a cutting-edge solar hot water system, or something else entirely, let’s walk you through the common Dux problems and how to fix them:

Common Dux hot water system issues & how to fix them

1. No hot water at all?

Nothing’s worse than being greeted by cold water when you step into your shower. But don’t panic, because this could get you back on track:

Electric:

• Check the power supply for tripped breakers
• Try pressing the Dux hot water system reset button.

Gas:

• Make sure the gas supply is on
• If the Dux pilot light won’t stay on, get out your manual for the simple relighting steps.

2. Water temperature inconsistent?

Got hot water, but the temperature seems to have a mind of its own? You might need a Dux thermostat adjustment, or a more technical fault:

• Dux hot water thermostat adjustment can often fix this issue
• Be careful to set it within the recommended hot water temperature range to avoid burns or inefficient heating
• An expert may need to check the heating element or gas burner.

3. Sprung a water leak?

Water pooling around your Dux system can be alarming, but not every hot water leak requires immediate panic:

• Leaks around the temperature pressure relief valve are normal and part of your system’s pressure regulation
• The system could be building up too much pressure
• There could be a fault in the valve itself
• Larger amounts of leaking water indicates a more serious issue requiring Dux hot water repairs.

4. Low hot water pressure?

Nobody wants a weak trickle of hot water, but it could be a few different things:

• Check if only the hot is affected, indicating a hot water system problem
• Sediment buildup in older systems in particular can reduce water flow, so try a system flush for Dux hot water problems like this.

5. Dux gas hot water systems troubleshooting

Gas hot water systems are generally very reliable – but when something goes wrong, then can be a bit more complicated to diagnose:

• Double-check the gas supply is on and flowing to the system
• If the pilot light is out, try relighting it
• Dux pilot light won’t stay on after multiple attempts? That could be the gas burner or safety mechanisms.

6. Electric hot water system troubleshooting

There are a few key things you should check if your electric Dux is acting up:

• Check the electrical connections
• Ensure the system is getting power (look for tripped breakers)
• When Dux electric hot water systems troubleshooting gets tricky, a professional assessment might be the safest bet.

7. Running out of hot water?

If your household is running out of hot water more often than it used to, this is a common issue as a system ages or if your water usage has recently increased.

• You might need a system with a larger tank or a more efficient water heater to keep up with demand
• Check for issues like sediment buildup that could be reducing the system’s capacity
• Speak to a licensed professional about Dux hot water repair options that could help extend the life of your current system or advise on an upgrade.

When to call the experts

While this guide should help you troubleshoot a lot of common Dux hot water system issues, sometimes that DIY approach simply isn’t enough. For any complex system issues, Dux hot water repairs or full system replacements, reach out to the experts at S&J Hot Water Brisbane. Our friendly team lives and breathes all types of Dux systems, so get your hot water back quickly and efficiently by getting in touch today.

Image Source: https://www.dux.com.au/